Avaya IP Office allows your business to harness powerful features, whatever your size.

This highly modular IP telephone system is designed to meet the needs of home offices, standalone businesses, and networked branch and head offices for small and medium enterprises.

Avaya IP Office combines the reliability and ease of a traditional telephony with the advantages of an IP telephony solution. This converged solution can help you reduce communications costs, increase productivity, and improve customer service.

It provides a wide range of features for telephony, messaging, networking, conferencing, customer management, and unified communications.



IP office supports 12 expansion modules providing a combination of up to 384 analog, digital,IP, and 3rd party SIP telephones, with capacity for 16 analog trunks or 8 digital trunks (192 T1/PRI channels or 240 E1 channels). Optionally, SIP trunks are also supported.

The Avaya IP Office system includes a robust set of tools for administration (Manager), call tracking (SMDR), system monitoring and diagnostics (System Status Application). There are a variety of User Solutions designed to boost productivity regardless of where they are located - in the office, home telecommuter, or an on-the-go associate.


Key Features:

  • Run up to 384 extensions/handsets
  • 16 PSTN Trunks with a maximum of 44
  • 32 BRI Ports
  • IP Office Mobile Worker - office phone and mobile ring simultaneously
  • Inbuilt call conferencing capability - allows up to 128 attendees on a single conference call.
  • Click to call Outlook Contacts - IP Office can integrate with Microsoft Office and Outlook to provide a true Unified Communications solution.
  • Embedded Voicemail and Auto attendant come as standard.



There is a wide range of handsets available to connect to the Avaya IP Office phone system.

The Avaya 9600 Series IP handsets offer unparalleled call quality and fantastic, time-saving features such as programmable labels.

The Avaya 1600 Series IP or 1400 Digital handsets are a value-priced range of handsets designed to meet basic communication needs in a low-cost package.

With a wide range suitable for various user profiles, Avaya makes it possible for companies to equip their workforce with handsets that look great, sound better, enhance productivity, and turn communications into a competitive advantage.

Ask us about the IP Office Handset range that is right for you.


  • Avaya 1408/1608

    Avaya 1408/1608

  • Avaya 9620

    Avaya 9620

  • Avaya 9650

    Avaya 9650

  • Avaya 1416/1616

    Avaya 1416/1616


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